Date of last update: 5th June 2021

 

The purpose of this charter on respect for privacy (the ” Charter “) is to formalize our commitment to respecting the privacy of users of the website www.theagrob.com & www.theagrob.in  (the ” Site “) operated by AGROB SASU, France and AGROB India Private Limited respectively.

The Charter and the General Conditions of the Site form a contractual whole. All capitalized terms not defined in this Charter are defined in the General Conditions which can be consulted here: www.theagrob.com/termsandconditions . As part of the provision of our Site, we process your personal data in compliance with the General Data Protection Regulation 2016/679 of April 27, 2016 (“GDPR”) and under the conditions set out below:

Personal data means any information relating to an identified or identifiable natural person. We collect and process the personal data in the context of the provision of our services or communication offers these services exclusively, in strict accordance with the GDPR.

We only collect personal data that is adequate, relevant and limited to what is necessary for the purposes for which it is processed. Thus, you will never be asked to provide personal data considered “sensitive”, such as your racial or ethnic origins, your political, philosophical or religious opinions. By registering on the Site, you authorize us to process your personal data in accordance with the Charter. If you refuse the terms of this Charter, please refrain from using the Site and the Services.

1. In which cases do we collect your personal data and what data is collected?

We are likely to collect and store your personal data, when you take the following actions on our website, but not limited to,:

  • Browse the website, create an account, fill up your name and address, phone number, email address, online payment, comment on product, give feedback, contact us etc.
  • We use your personal data to enable the implementation and management of the Site Services and to respond to your specific requests. We also use your personal data for the purpose of operating and improving our Services, our Site and our approach. This information is used only by us and allows us to better adapt our Services to your expectations.
  • If you have decided to receive emails and messages from us when creating your Account, then you will receive email and alphanumeric messages about our products and promotions. We will then use the personal data you provided when registering. You can unsubscribe from these mailings at any time.

1.1 Navigation on the Site

Connection data. Each time you connect to our Site, we collect personal data such as, in particular, your IP address and the MAC address of your computer, the date and time of connection, as well as information on the browser you are using. Navigation data. We also collect information to identify how you access the Site, which pages are viewed and for how long. In this context, we may have recourse to the use of Cookies as specified in paragraph 6 below.

1.2 Creating an Account

The access to some of our services require the prior creation of an Account. In accordance with the General Conditions, you will be asked to provide a certain amount of personal data when creating your Account, in particular your first and last names, your postal address, your e- mail address and your telephone number.

1.3 Payment

Some of the Services available are chargeable. To this end, you agree that we may use external service providers who may collect personal data for the purpose of enabling the proper functioning of credit card payment processing services or any other means of payment. and, where applicable, delivery of products or services . To pay for your purchase, you must provide your billing details as well as your payment details, and in particular your bank card number, expiry date, security code and the name of the card holder in the event of payment by Bank card. You may also be asked to provide the name of your telecom operator, your mobile phone model and a valid mobile number so that you can provide purchase instructions directly through your mobile phone . We keep the details of your payments, as well as the details of the purchases you make. Details of transactions are kept either in our systems or with the external service provider. This storage is carried out for internal purposes, in particular for accounting, compliance and legal purposes, in accordance with paragraph 5 of this Charter.

1.4 Subscription to our Newsletter

When creating your Account, you can give your prior consent to receive our information letters concerning news, new products, services and promotions, as part of the Services. You can also directly consent to the receipt of our newsletters by entering your email address in the places provided for this purpose on the Site. In any case, you have the right to withdraw your consent to the receipt of such newsletters at any time and free of charge under the conditions provided for in paragraph 6 of the Charter.

1.5 Contacts

In order to respond to requests that you may make to our Customer Service Department and to confirm information concerning you , we may use your name, first name, email address and telephone number.

1.6 How we use your information

We use the information we collect, both on its own and combined with any other information we collect about you, for the following business and commercial purposes:

  • To provide the requested Services to you;
  • To provide you with useful content;
  • To ensure the proper functioning of our Services
  • To offer and improve our Services;
  • To provide you with requested information or technical support
  • To facilitate your movement through our websites or your use of our Services;
  • To do a better job of advertising and marketing our Services (subject to your consent where required by applicable law);
  • To advertise and market third party products and services (subject to your consent where required by applicable law)
  • To diagnose problems with our servers or our Services;
  • In connection with our security and compliance programs;
  • To administer our websites;
  • To communicate with you;
  • To target current or prospective customers with our products or services through online advertisements served on third-party sites by third-party vendors, such as Google (subject to your consent where required by applicable law);
  • To assist us in offering you a personalized experience or otherwise tailor our Services to you; and
  • As otherwise described in this privacy notice.

We also use the information we receive to produce reports on trends and statistics, such as mobile search trends, email open rates by industry, campaign best practices or the number of users that have been exposed to, or clicked on, our websites or evaluated or purchased our products or services. Payment information that you provide to us, including credit card data, will only be used to facilitate payment for the Services.

2. How do we store your data?

Our Company securely stores your data electronically. We have taken the hosting services from A2 hosting and the servers are located in Amsterdam, The Netherlands. The data backup are encrypted and stored in our server. Our Company will collect your data as mentioned in article no 1 in this Privacy policy letter for maximum 3 years. Once this time period has expired, we will delete your data.

3. How do we protect your personal data ?

We have implemented technical and organizational security measures to guarantee the security, integrity and confidentiality of all your personal data, in order to prevent them from being distorted, damaged or that third parties not authorized have access to it. We ensure an appropriate level of security, taking into account the state of knowledge, the costs of implementation and the nature, scope, context and purposes of the processing as well as the risks and their likelihood. However, it is specified that since no security measure is infallible, we are not able to guarantee absolute security to your personal data. Furthermore, you are responsible for ensuring the confidentiality of the password allowing you to access your Account. Do not share this information with anyone. If you share your computer, be sure to log out before leaving a Service.

4. In which cases do we share your personal data ?

We confirm that we will never sell your data that we have captured to any ‘third parties’

4.1 Sharing your personal data with third-party companies

While browsing the Site, your personal data may be transmitted to external service providers. These third parties provide a service on our behalf and on our behalf to enable the proper functioning of credit card payments and other Services. Personal data may be transferred to countries located outside the European Union (such as India or United States):

  • In accordance with the GDPR, all transfers of personal data to a country located outside the European Union and / or not offering a level of protection considered sufficient by the European Commission have been subject to cross-border flow agreements. in accordance with the standard contractual clauses issued by the European Commission.
  • Other data transfers personal data to the United States are governed by the EU – US PRIVACY SHIELD (Union Data Protection Shield European-USA): click here for more information.
  • Except in the case where a third party asks you to accept a confidentiality charter and conditions of use which are specific to it, the third companies having received communication of your personal data have undertaken to process your personal data only. for the implementation of our Services.
  • We will never share, without having obtained your prior consent, your personal data with third-party companies for marketing and / or commercial purposes.

4.2 Sharing with authorities

We may have to disclose your personal data to administrative or judicial authorities when their disclosure is necessary for the identification, arrest or prosecution of any individual likely to prejudice our rights, any other user or a third. Finally, we may be legally required to disclose your personal data and cannot object to it in this case.

4.3 Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

  • Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
  • You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
  • For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:https://policies.google.com/privacy?hl=en

5. How long do we keep your personal data ?

We will only keep your personal data for as long as you register on the Site in order to ensure your identification when you connect to your Account and to enable the provision of the Services. Thus, if you unsubscribe from the Site, your personal data will be erased and only kept in the form of an archive for the purposes of establishing proof of a right or a contract. In any case, we will keep your personal data for a period that does not exceed that necessary for the purposes for which they are processed in accordance with the uses set out in this Charter and in compliance with laws and regulations.

6. Children

We do not intend to collect or knowingly collect information from children. We do not target children with our services.

7. Cookies : how do we use them?

7.1 What- is a cookie?

A cookie is a text file that can be placed in a terminal when consulting an online service with browser software. A cookie file notably allows its issuer, during its validity period, to recognize the terminal concerned each time this terminal accesses digital content comprising cookies from the same issuer. In any case, cookies placed on your navigation terminal with your consent are destroyed 13 months after their deposit on your terminal.

7 .2 What are the cookies issued on our Site for ?

The cookies we issue allow us:

  • to establish statistics and volumes of frequentation and use of the various elements composing our Site (sections and content visited, routes), allowing us to improve the interest and ergonomics of the Site and, where applicable , our products and services ;
  • to adapt the presentation of our site to your terminal display preferences (language, screen resolution, operating system, etc . ) when you visit our website, according to the hardware and visualization software or reading that your terminal contains ;
  • to store information on a form that you filled on our website (registration or access to your account) or to products, services or information that you have chosen on our website (subscribed service content of a shopping basket, etc.) ;
  • to allow you access to restricted areas and personnel of our website, such as your saving through identifiers or data that you have previously given possibly e s and implement security measures, eg when you are asked to sign in to a content or service again after a certain period of time .

When you browse the Site, social network cookies may be generated, in particular through the sharing buttons which collect personal data. During your first visit to the Site, a cookies banner will appear on the home page. A clickable link allows you to find out more about the purpose and operation of cookies and refers to this Charter. The continuation of navigation on another page of the site or the selection of an element of the Site (in particular: image, text, link, etc.) materializes your acceptance to the deposit of the cookies concerned on your computer.

7 .3 How can you control the cookies used ?

You can configure your browser software at any time so that cookies are saved in your terminal or, on the contrary, that they are rejected (either systematically or according to their issuer). You can also configure your browser software so that the acceptance or rejection of cookies is offered to you from time to time, before a cookie can be saved in your terminal.

Warning : any setting is likely to modify your Internet browsing and your conditions of access to certain services requiring the use of cookies. We decline all responsibility for the consequences related to the degraded functioning of our services resulting from the impossibility of recording or consulting the cookies necessary for their functioning and that you have refused or deleted. This would be the case if you tried to access our content or services which require you to identify you. This would also be the case when we (or our service providers) could not recognize, for technical compatibility purposes, the type of browser used by your terminal, its language and display settings or the country from which your terminal appears to be connected. to the Internet.

7 .4 How to configure your navigation software?

For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to modify your preferences in terms of cookies. Below you will find information about the main browsers.

Internet Explorer / Edge

In Internet Explorer, click the Tools button, then Internet Options. On the General tab, under Browsing history, click Settings. Click the View Files button.

Firefox

  • Go to the Tools tab of the browser then select the Options menu
  • In the window that appears, choose Privacy and click on Display cookies

Safari

  • Access Settings via the browser menu (Safari> Preferences)
  • Click on Confidentiality.

Google chrome

  • Access Settings via the button to the right of the URL bar or via the browser menu (Chrome> Preferences).
  • Select Advanced Settings
  • Click on Content settings and then on Cookies.

For more information on cookies, you can consult the CNIL website .

8. What are your rights?

You are the only ones who have communicated the data in our possession to us through the Site. You have rights over your personal data. In accordance with the regulations on the protection of personal data, in particular Articles 15 to 22 of the GDPR, and after having provided proof of your identity, you have the right to ask us for access to personal data concerning you, rectification or erasure thereof. If you want a copy or want us to delete your data you can write to us at support@theagrob.com and we will get back to you.

In addition, within the limits set by law, you also have the right to oppose the processing, to limit it, to decide the post-mortem fate of your data, to withdraw your consent at any time and the right to portability. personal data provided. If you want to request for data deletion you can download and fill up (GDPR Deletion Form)  and attach a copy of an identity document to your request and exercise your rights by emailing at the following email address:support@theagrob.com . In addition, you can unsubscribe from our newsletter at any time by clicking on the unsubscribe link at the bottom of each email. You can also unsubscribe by sending a message to the following address: support@theagrob.com.

9 . Can we change the Charter ?

We reserve the right to modify the Charter at any time, without your consent. It is therefore recommended that you consult it regularly. If there are any changes, we will post those changes on this page and in the places we deem appropriate based on the purpose and significance of the changes made. Your use of the Site after any modification means that you accept these modifications. If you do not accept certain substantial modifications made to this Charter, you must stop using the Site. For any questions concerning your personal data or if you wish to delete your Account, please contact us by email at support@theagrob.com